How to View/Edit Registration
Options Below:
1 - Transfer Race Bib to another Racer (Free up to 96 hours prior to Race, $5 thereafter at Packet Pickup)
2 - Deferrals and Transfers cost $15 and must be done 15 days prior to Race (This can only be done once)
Deferral - This race registration moved to this race the following year.
Transfer - This race to another On Hill Events race in the next 12 months and credits what you paid minus fees & taxes.
3 - Race Insurance - Cash Refunds if you purchase Race Insurance at the time you registered (Minus taxes & fees).
*These options must be done by using the Self Management Tool in the Upper Right Hand Icon of all our websites and prior to the 15-day deadline. We can assist via email or phone but the Deferral/Transfer must be done yourself 15 days before race day regardless if you emailed us or left a message before the 15-day Deadline. Check out the Contact Us page for Step-by-step instructions.
Referral Program is a great program we do. Refer 5 friends and get 100% back on your credit card. No longer is it 10% per referral but 100% for 5 which is more.
We do not do any of these programs manually or else we would be like all other race companies and not offer them. They are too difficult to manage manually and open us up for errors in timing. If you wish to participate in one of these programs you must do so electronically before the deadlines. Emailing, Texting us or phone call or voicemail does not count as notifying us before the deadline. If you do not know how to do one of these programs we are happy to help explain how to do them yourself but they still must be done electronically yourself before the deadlines. If you need help please contact us well before the deadlines, so you do not miss the deadlines.
Edit Registration, Defer Program, and Referral Program are accessed via signing into RunSignUp and selecting these options.
This is a great tutorial to help with all other items: https://help.runsignup.com/support/solutions/articles/17000062920-view-edit-a-registration
Edit Registration, Defer Program, and Referral Program are accessed via signing into RunSignUp and selecting these options.
This is a great tutorial to help with all other items: https://help.runsignup.com/support/solutions/articles/17000062920-view-edit-a-registration
Though this tutorial lists request a refund, no refunds are allowed for any event.
