FAQ'S
RUNNING FAQ'S
- What is a virtual run? A virtual run is a race that can be run (or walked) from any location you choose. At your own pace, you can run, jog, walk, on the trail, on the treadmill, at the gym, or on the track. Your race SWAG will all be shipped to you. Once you're done, you submit your results and share your virtual run photos with us on social media.
- Why virtual? We're all practicing safe physical distancing to prevent the spread of the COVID-19 virus - and this is critical. However, we cannot lose sight of our physical and mental health during this time. A virtual run provides us the ability to exercise safely while also socially interacting with our community (online). While in-person engagement is ideal, online interaction can be a healthy way to reconnect with friends, family, and our running community.
- Do I have to sign up for all 3 races? Quick answer is no, you can sign up for any single event, but there are some advantages to signing up the series challenge. Not only do you get the satisfaction of completing all 3 events, but you save 15% on registration and receive a coupon code for 50% off another Spectrum Sports event in the Fall.
- When I signup for the Series Challenge, must I do all 5Ks, all 10Ks, or all 15Ks? No, we allow you to select the distances you would like to do. During registration you will be prompted to select what distance you want to do for each of the virtual runs. You may do one 5K per month, or maybe you want to start with a 5K in June, 10K in July, and work up to a 15K in August.
- When must I complete my run? For this event you must complete your run (whatever distance you signed up for) during the month of the race you registered for, anytime and anywhere. If you're registered for Dash with Dad, you may complete and submit your results anytime during the month of June. For the Mid-Summer Classic Run you may complete and submit your results anytime during the month of July. Lastly, for Endless Summer Run, you may complete and submit your results anytime during the month of August.
- Is there a specific way to track our time? This virtual run, like most, are based on the honor system. You may track your time with an app on your phone, watch, or any fitness device of your choice.
- How do I submit my time? It's not required that you submit your time, but if you would like to appear in the online results as well as be able to access your finisher certificate, you will need to submit your time. You can do this by navigating to the Results Page for the corresponding race, search for your name and add your time. Once your time has been added to the results you will be able to access/download your Finisher Certificate.
- Can I complete my virtual run before I have received my gear? You don't have to wait to receive your gear in the mail, you can complete your run at anytime during the month of your race.
- How do I print my race bib? Log in to your RunSignUp account...
- How do I get my Finisher Certificate? You can access your Finisher Certificate only after you've submitted your results online.
SHIPPING FAQ'S
- How much is shipping? We will ship your gear at no additional cost, this is included in your registration.
- When should I expect to receive my gear? Your gear will ship as soon as possible.
