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Virtual races approach virtual results in many different ways, including:
We can't tell you what your results policy should be, but we do have tools that make submitting and publishing results an process easy for your race and your runners. Virtual Results are an optional feature, and you are not required to enable them to host a virtual race on RunSignup.
There are multiple options for participants to submit results.
Navigate to RaceDay Tools >> Virtual/Challenge Results >> Configure Virtual Results.
The landing page will list your virtual events and allow you to Enable Virtual Results features to turn on Virtual Results. Once the virtual results have been enabled, this landing page will allow you to edit or remove the virtual features, including notifications and other details.
If you see the following message, that means you haven't set up the Event Type as a virtual event so you will need to return to the Race Wizard to make this change. Otherwise skip to the next section titled Getting Started.
Either click the link in the message or navigate back to the Race Wizard by going to Race >> Race Wizard and choose "Virtual Race / Challenge" in the Event drop-down menu as shown below.
A few things to note:
This section of setup covers several items.
The first decision on the page is whether or not to turn on the Text Messaging option. Text Results are FREE, and are an easy way to technology to make your race more fun. But make sure you also communicate other ways to submit results (like the form option) - texting (and email) are opt-in, and may confuse some participants. Note: The text option is not a supported feature for Challenges.
Text Message Keyword
If you enable text messages, you'll need to create a short keyword (3-8 characters) that participants will use when texting their results. This cannot be changed after setup, so chose wisely.
Participants will be sent between 2-5 messages (email, as well as text if opted in) to help guide them through results submission. There is some automated text in the first two (represented in the replacement tags), but you can customize the rest of the message.
On the Details page, Registration Instructions will allow you to add custom messaging that will show during registration when participants are directed to opt-in for emails or text messages. You can customize this to match your race. There is also a section for Results Upload Instructions to help instruct participants on the submission process as well.
Clear instructions for your participants are key. The link below is a thorough How-To you can share with participants to ensure they understand the process - make sure you've read it and understand it yourself, as well!