How do I get my packet? More information coming soon.
Can someone pick-up my credentials for me? More information coming soon.
Do you offer bag check? More information coming soon.
Will there be parking at the Start Point? More information coming soon.
What is this year's route? More information coming soon.
What time do I need to finish the route by? More information coming soon.
Are there any items that will not be permitted at the event? More information coming soon
Are electric bikes aka e-bikes permitted? More information coming soon.
Who do I contact if I need help outside of work hours? Our helpline is available to you 24/7/365 and provides information and answers for people dealing with cancer. Here you'll be able to connect with a trained cancer specialist who will answer questions about a cancer diagnosis, while also providing guidance and emotional support. You can call us at 1-800-227-2345 or chat via cancer.org.
Is there a map? More information coming soon.
Is there a return transportation option? More information coming soon.
Will there be additional transportation options for participants? More information coming soon.
Will there be valet parking? More information coming soon.
Will food be available at the end point? More information coming soon.
Where can I park at the endpoint? More information coming soon.
I am unable to participate but want to volunteer, where can I sign-up? More information coming soon.
What role can I have as a volunteer? More information coming soon
Am I able to fundraise as a volunteer? Check back later for details on how to register as a fundraiser.
Why are we switching websites? The American Cancer Societyis transitioning to a new registration and fundraising platform, RunSignUp, to enhance the participant experience. This change will improve registration, communication, access to ride details, packet pickup logistics, and more.
Do I need a new login to register for the this event? Yes. Participants will need to create a new RunSignUp account during registration, unless they already have an existing RunSignUp account from other events.
Can I use my old Society Account to register? No. Society Accounts used for previous event registration will not work on the new platform. A RunSignUp account is required.
Will my contacts transfer to the new website? Unfortunately, your address book from your previous Society Account cannot be transferred. However, RunSignUp allows you to import contacts in multiple ways, and once uploaded, your address book will be saved for future use.
Will my donor history transfer to the new website? No, donor history will not carry over. If you participated in the 2025 event, you can download your donor list as an Excel file from your previous dashboard to keep a record of your supporters.
Do we have access to the American Cancer Society FUNdraising App? No, the FUNdraising App is not currently supported. There are aspects of the new site that will allow for similart features and integration with an app is being explored as a possibility in the future.
Can we upload checks via a mobile phone scanning technology? No, checks will need to be mailed for processing.
Where should I mail in checks? If you have a check to mail in as a donor or a participant that has collected check donations please mail them to the address below. Our financial coding team will process within 2-4 weeks and you will see it reflected on your fundraising page. You can use this form to send with your checks. Event Name and SK Event Address Event City, State Zip
What payment wallets are supported? Currently, Apple Pay is supported, but additional payment wallets may be added soon.
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