We want to be completely transparent with our policies regarding refunds, deferrals, and cancellations. If you are interested in signing up for this race please read this section carefully prior to registering. All interested participants will be shown these policies during the registration process and must agree to adhere to them in order to be admitted to the event.
Race registration fees (and the processing charge from RunSignup) are not refundable. These funds are used to pay for race premiums, permits, supplies, staffing, and other costs incurred before, during, and after the event is held. To be consistent and fair to everyone we cannot make exceptions to this policy.
We offer the option for registrants to transfer their entry to another eligible participant up to two weeks prior to the race (September 10th, 2023). After this deadline passes we are unable to allow transfers as race materials have been received and prepped for the event. Again, to be consistent and fair to everyone we cannot make exceptions to this policy. Registrants may transfer their entry to another registrant by going into their profile on runsignup.com and choosing "Manage Registration" next to the race.
2020 and 2021 showed just how unpredictable our world can be, and the running industry was certainly no exception. We know that it's important to have as much information at your disposal when making a decision whether to sign up for a race or not, and we want you to know exactly what will happen should the 2023 in-person race not be able to take place as originally planned. If we are forced to cancel the in-person race, all registrants will be transferred to the virtual event.
If you have any questions about our policies please email us at events@charmcityrun.com PRIOR to registering.
