Virtual Race - FAQ
FREQUENTLY ASKED QUESTIONS FOR VIRTUAL RACES
Please visit giants.com/5k to register online.
Your packet will be mailed to you via USPS to the shipping address you designate during your registration. Your shipping information will come to you via an email from Shippo. If you have any packet mailing related questions, please email noreply@goshippo.com Remember to check your spam if this is not an email your system will recognize.
The race will begin at the location you choose to start from! As this race is virtual, you can start and finish your 5k at the location of your choice.
The race can be completed at any time, between Thursday October 23rd and Saturday November 8th. You can run, record, and upload your results on the RunSignUp website from Thursday October 23rd through Saturday November 8th.
Packets will be mailed via USPS to the shipping address you designate during registration. There will not be an in-person packet pick up for the virtual race.
No, registration for the virtual event closes Saturday October 25, 2025, 11:59:59 EST. We do recommend you register much earlier for a discounted price and make sure your packet ships to you via USPS before the race starts.
There is no age limit for runners. T-shirt options include youth sizes, so please make those size selections during your registration.
We do not offer size exchanges once your race packet has shipped. All size selections need to be made prior to confirming registration.
Yes, this race is a self-timed event, however you do not need to submit a time to participate. If you choose to record your time, you can upload those results to the RunSignUp website.
1 - Log into Your RunSignup Account here: runsignup.com/Login
2 - Go to Your Profile: runsignup.com/Profile
3 - Click Submit Virtual Results on the Event for which You have Results
Use this link to access the RunSignup instruction page if more help is needed.
There will not be prizes to winners of age groups for the virtual race.
No, all packets will be mailed via USPS, so please designate a shipping location that you will be able to access your packet from during registration. We utilize standard ground shipping.
Please contact giants5k@brrm.com.