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What is the deadline for registration? Regular online registration closes on May 12 for in person event and May 14, for virtual options. Registration after May 12 is also available for $40 through race day if spots are still available. Race day registration must be made online. No in person registration will be available due to Covid restrictions.
Where is the race taking place?
Race takes place at the Bluebonnet Palace 17630 Lookout Rd Selma, Texas 78154. Race starts at 7:30 AM.
If the race gets cancelled due to Covid-19, will I get a refund?
If you register for the in person option and the race gets cancelled, your registration will automatically transfer to our virtual option. Packets will be mailed out for everyone who registers through May 7. We will not be able to offer refunds per standard race policy and the race waiver, but your registration fee and all proceeds from the race will go to a great cause and help fund pediatric brain cancer and help families affected by it.
I can't find my confirmation email, how can I get another one?
RunSignup allows you to access your registration through your Profile. From there you can resend your confirmation email if you have misplaced it, or if you have not received it. Note: If you did not receive your confirmation make sure to check the spam folder. You can resend a confirmation email by navigating to Profile > Upcoming Events > Resend Confirmation.
What is included with my registration? Each 5K registered participant gets a Cupcake Run race t-shirt, finisher custom Cupcake Run medal, bib, and timing device (on bib) and cupcake after the race. Virtual runner packets will be mailed out prior to race if registered by May 7, 2021. Race day runners MUST participate in the race in order to receive their finisher medal. Packets not picked up on race day, will be mailed out the week after the race.
Is there a Virtual Run option if I can't attend or prefer to sleep in that day?
Yes! You can choose to walk, jog, run or your favorite workout activity the day of or any day you’d like. Register at cupcakerunsa.org. There are TWO options: Virtual Run w/ Medal ONLY ($30) or Virtual Run w/ T-shirt & Medal ($35) All virtual runner packets will be sent the week after the race.
Do children need to register for the race? Our Cupcake Run will be a family friendly event and all children are welcome to join us. Children who are ages 5 and older may register as an official participant. All registered participants get a Cupcake Run race t-shirt, finisher 5K medal, bib, and timing device (on bib).
Are strollers allowed? Runners are welcome to bring their strollers to the 5K Cupcake Run. To ensure the safety of all participants, strollers must line up at the back and not alongside the runners.
Can I pick up my race packet before the race? Absolutely! Please pick up your race packet during one of the packet pickup on THURSDAY, 5/13/21: 11 AM- 7 PM iRun Texas Bitters Store 2602 NW Loop 1604 Bldg 1 Suite 106 San Antonio, Texas. You can also have someone pick up your packet by simply having your friend sign for your packet. Virtual runner packets will be mailed out to all who register by May 7. The rest will be mailed out after race day.
Can I register on race day? Yes. The race-day registration fee is $40. Race day registration must be done online using your own device. QR code will be available to make payment using PayPal.
How do I create or join a Race Team?
During the registration process, you will be given the option to create or join a group. Once the "Group/Team" window pops up, click on the button for "New Group/Team", and then you will be given the fields needed to create and join your own group. I can't attend the event, how can I make a donation?
You can make a donation to even if you can't make it out to our event. Donations made to Gabriella's Smile Foundation, a 501(c)(3) nonprofit, are tax deductible. You can make your donation either:
1. Online at www.cupcakerunsa.org
2. You can mail a check to 10650 Culebra Rd. Ste 104 PMB 129 San Antonio, Texas 78251
What happens if there is bad weather?
The event will go on rain or shine unless the weather poses unsafe conditions. No refunds will be given in the event of cancellation due to unsafe weather conditions.
Can I get a refund if I can't make it or if the race is cancelled or postponed?
There will be no refunds for the event should you be unable to attend or if the race is cancelled/ postponed due to weather or reasons beyond our control. However, your registration fees and 100% of your donations will go towards pediatric brain cancer research and will continue to fund our programs which support pediatric brain cancer families.
I still need help. Who can I contact? Please send an email to firstname.lastname@example.org for more questions or call Isabel 210-670-6200 ext 100. We will do our best to respond within 48 hours.
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