FAQ
Question?
What is a virtual run event or virtual race series in the sporting industry?
Answer
A virtual run event or series is not an in-person running event, it's a run event or group of run events to be completed anywhere at your convenience. Record with a GPS tracker watch or download an activity tracker app. They are reliable with safety and fun engaging features to complete your virtual run event. Each registrant will have the entire year to register, record and submit results to complete Hip-Hop Runzz half marathon or marathon.
Question?
How to register with a shop purchase?
Answer
Select to share your information with seller during checkout, then obtain code from email to complete your registration on RunSignup or Race Roster. Contact us if you have not received your participant code to complete registration.
Question?
What to do with tracking error?
Answer
Runners may experience weather issues, GPS errors, battery dying and so on. A redo can be done another day & time. Feel free to redo until accurate tracking is recording because only result submissions completed in one session will be accepted. Runners have unlimited support towards having a great virtual running experience with Hip-Hop Runzz.
Question?
How to submit results?
Answer
Upload results manually if your registered here on RunSignup. Race Roster registrants can upload manually or automatically through ASICS Runkeeper™ app
