FAQ
How to Videos
- Registering for a Race
- View & Edit a Registration
- Redeem a Coupon Code
- Make A Donation
- Becoming A Fundraiser
- Manage Your Fundraiser
- Create /Join Fundraising Team
- Manage Your Fundraising Team
How Do I Use My Fundraiser Page?
You can get to your fundraiser page by going to the My Fundraiser Tab and logging in. Once you're logged in you can:
- Access your public fundraising page by clicking on your Fundraising URL
- View your donations by clicking View Donations
- Edit your fundraising page by clicking Edit Fundraiser
- Thank your donors (see Sending Emails below)
- Email your friends to fundraise (see Sending Emails below)
- Click here for video tutorial that can help. Be sure to check out our Fundraising Tips tab!
Sending Emails
You can send emails to your friends or donors through your Fundraising Page.
- From your fundraising page, click on View Donations
- Go to the Send Email tab
- Under Select Email Recipients you can choose to email your donors or email contacts you upload (see Uploading Contacts below)
- You can choose from an existing email template or write your own
Uploading Contacts
To email your friends through your Fundraising Page, you need to first upload their emails.
To add individual emails or edit emails:
- From your fundraising page, click on View Donations
- Go to the Manage Contacts tab
To bulk upload from a CSV file:
- From your fundraising page, click on View Donations
- Go to the Import Contacts tab
For more about emailing through your Fundraising Page, check out this tutorial.
How Do I Create a Team?
- Make sure you sign up as a Fundraiser
- During the registration process you will be given the option to Create or Join a Fundraising Team.
- Select Create a New Fundraising Team
- Fill out your Team Name and Team Goal
I created a team but how do I get people to sign up for my team?
Click on My Fundraiser Page.
Use the URL under your team name to send people to you team page to sign up.
Customize that URL by clicking Edit Fundraiser and create a custom URL for your team page.
How do I get people to my page?
Make sure you have set up your Custom Fundraiser URL on your personal fundraising page. This is the easiest way to get people to donate to your page.
- Go to My Fundraising Page.
- Click on Edit Fundraiser.
- You will see a text box that will allow you to put in a name to lead people to your fundraising page.
- Make sure you use this in all of your communications with your donors!
Event Day Questions
Q. Can I pick up my T-shirt before the event day?
A. Yes, and we encourage you to do so! Stop by for a drive thru packet pickup on May 20 from 11am to 6:30pm at Kohl’s Oxmoor. Please make sure that you have registered prior to April 15, 2022 in order to be guaranteed a T-shirt.
Q. Can I run the race with a stroller to do the run/walk?
A. Yes!
Q. Can I bring my pet with me?
A. No, please leave your fur babies at home for this event.
