Frequently Asked Questions
General event questions
Q: How does this Virtual Challenge work?
A: You have the opportunity to go for a run/walk each day. All you have to do in this challenge is to log your distance under your profile!
Q: Do I have to run, walk every day, or can I break it up?
A: You can break it up however you like. Daily, twice a day, and take days off. Your choice.
Q: Do treadmill miles count?
A: Yes
Q: Do I have to complete 30 miles or 100 miles to receive a finisher medal?
A: No. 30 Miles and 100 miles are suggested goals, and you earn digital badges as you hit milestones.
Once you register, you will receive a finisher medal when the Challenge period is over.
Q: I signed up for the STEP CHALLENGE, does my total daily step count on my activity tracker (FitBit, Apple Watch, etc.) count?
A: Yes! If you can count your steps, then it counts!
Registration questions
Q. When can I register?
A. Registration for this challenge runs until January 3, 2021 at midnight (EST) (Time is needed to order medals and shirts.)
Q. When does the Winter Warrior Challenge take place?
A. Beginning December 12, you can begin submitting miles or steps completed between December 12 through January 10
Q. Are there processing fees?
A. No, thanks to our sponsors, you will not pay additional processing fees!
Q. What time zone are we using?
A. You can run or walk from anywhere in the US, but progress entries are made using UTC-5 (New York - Eastern) time zone.
Tracking your miles questions
Q: How do I keep track of my miles or steps?
A: This is an honor system, but ideally you use a GPS watch or phone to track your workouts.
Q: I'm running in another race during the same period as the Winter Warrior Challenge - can I count those miles towards the challenge?
A: Yes.
Q: How do I enter/track my miles or steps?
A: Enter them through your RunSignup account that you used to register. You can view results at https://runsignup.com/Race/Results/103786/
Q: Do I need a GPS watch/tracker or Strava? Will I need to show my watch or device for proof of running?
A: You can use one if you wish, but you don't need one. You are on the Honor System. There are no additional awards given for running or walking faster.
Q. How many steps/miles per day is this craziness?
A. It depends on which Challenge you registered for:
30/30 Challenge - 1 mile per day
100/30 Challenge - 3.3 miles per day
Step Challenge - most people average 2,200 steps per mile.
Tracking your mileage
Tracking your mileage is super easy - Once you do it a few times, you'll get the hang of it!
- Beginning December 12, you can log in to Runsignup. We recommend letting it remember your username/password as you'll be here often!
- Go to the Leaderboard page. We recommend bookmarking this page so you can find it quickly.
- Click "SUBMIT VIRTUAL EVENTS"
- Select your activity.
- Select the current day or the day (between December 12 and January 10) for which you are entering the miles.
- A second box says "Steps" - Enter the number of steps completed that day.
- Click "Submit your time"
- You’re finished!
Runsignup will automatically update your total distance and show you your total progression to date!
Tips and tricks for tracking your miles/steps
When you go to submit your next activity, click "Add Another Activity", it's the blue button at the bottom! This way you don't overwrite your previous activity!
It's best to enter your distance daily rather than allowing your information to accumulate, and, your progress will motivate you even more!
For the STEP CHALLENGE, it's recommended that you total the steps for that day and submit one entry. E.g., Jane completes 2,000 steps in the morning and then does another 5,000 steps that night. She should make one entry for 7,000 steps that day.
Troubleshooting your tracking results issues
Q: I need to enter my next run, but I keep entering it and my previous run disappears. How do I fix it?
A: You are overwriting the previous run. Keep the data the same for the previous run, and click ADD ANOTHER ACTIVITY to add your next run/walk. You will continue to do this every time you add a run/walk.
Q: I did not get my link - how do I log my miles?
A: Some email servers block our emails to you. If you do not have your link, login to the SAME RunSignup account that you used to register
Q: When I search for my name, it does not come up to enter virtual results. Or, it says I don't have permission.
A: You must be logged into the same https://runsignup.com/login account that you registered with.
Q: I don't see the date when I try to log my results.
A: Once you get into the results page, you have to click "Add Another Activity".
You must do this every time you log an activity.
The time and distance on the right is the total time and distance.
It will automatically add that up for you and you don't have to enter anything.
Q: I ran again today, how do I enter a second entry of results?
A: On the results page, choose "Add Another Activity".
Be sure you do not overwrite the previous activity or it will disappear.
Each time you do a new run/walk, be sure to click "Add Another Activity".
At the end of the challenge, If you run once per day and have 30 runs, you will see all 30 activities on the submit results page. Don't overwrite them.
Q: I made a mistake in entering my results - how do I change it?
A: You can go in and overwrite the mistake. Don't just enter it again correctly since you have to overwrite the incorrect data.
Q: I entered my results, but I don't see it in the listing.
A: Wait a few minutes for the servers to update. If it still doesn’t update, be sure you are looking at the correct event. There is a drop-down box called Result Set - choose that to switch between events.
Q: Someone else registered me - how do I move that to my account?
A: Follow the instructions on "Transferring Sub-Account To Another Existing Account"
Q: I am listed as anonymous in the results.
A: When you create an account, you have an option to be listed as anonymous in results. To see your results publicly, go to your account page at https://runsignup.com profile and edit your profile.
You will see a check box at the bottom that you want to UNCHECK to be listed again.
