Climb On The Go + RunSignUp FAQ
Why is ACS switching to RunSignUp?
The American Cancer Society is transitioning Climb to End Cancer events to RunSignUp to improve your experience. This new platform offers faster, clearer registration, easier communication, simplified fundraising tools, better access to event details, and improved management of teams and personal pages.
(This includes both Climb On The Go and the Flagstaff Climb to End Cancer signature event.)
Do I need a new login to register for 2026?
Yes. All participants will need a RunSignUp account to register, unless they already have one from past events.
Can I use my old Society Account?
No. Society Accounts used in 2025 and prior years cannot be used on the new platform.
Will my contacts transfer to the new website?
No, but RunSignUp allows you to easily import contacts in multiple formats. Once uploaded, your address book will remain saved in your account.
Will my donor history transfer to the new website?
Donor history cannot transfer automatically.
If you participated in 2025, download your donor list from your old dashboard so you can keep a record of past supporters. Need help? Contact skyler.bean@cancer.org.
Is the American Cancer Society FUNdraising App available?
Not at this time. Some RunSignUp features offer similar functionality, and ACS is exploring future app integration.
Can checks be uploaded via mobile phone?
No. Check donations must be mailed for processing.
Where do I mail check donations?
Mail checks to:
American Cancer Society
ATTN: Climb To End Cancer - 2VZ4L4
PO Box C
Hagerstown, MD 21741-1192
Processing typically takes 2–4 weeks and will be reflected on your fundraising page once complete.
What payment methods are supported?
Apple Pay is currently supported. Additional digital wallets may be added.
Climb On The Go–Specific FAQs
What is the $15 mission gift and why do I need it?
Your $15 mission gift is ACS’s reduced, low‑barrier entry point for all Climb On The Go participants. It covers operational costs needed to activate your personal fundraising page, unlock exclusive participant resources, and confirms your commitment to being part of Arizona’s statewide Climb movement.
This was intentionally lowered from past years to make Climb On The Go more accessible, inclusive, and flexible for everyone.
What do I get after making my mission gift?
Once you register and complete your mission gift, you immediately unlock:
- Your personal fundraising page
- Access to the full Climb On The Go Resource Deck
- Digital tools for fundraising and communication
- Mission stories and impact highlights
- Internal email templates, graphics, and social assets
- Trail inspiration + wellness challenges
- Elite Fundraising Club information
- Optional workplace engagement resources
Before registering, you’ll only see a limited selection of public resources. The full toolkit becomes available after you complete your mission gift.
What is the Climb On The Go Resource Deck?
The Climb On The Go Resource Deck is a comprehensive, Canva‑ready toolkit packed with everything you need to make your Climb successful — whether you are climbing independently, with family, with a community group, or with your workplace.
This includes templates, tips, visuals, mission content, and planning guides. It’s the core resource for all registered Climbers.
What is the Corporate Resource Deck?
The Corporate Resource Deck is an extracted, easy‑to-use collection of slides from the main Resource Deck designed specifically for workplace teams, HR/Wellness leaders, team captains, and corporate champions.
It includes:
- Internal rollout templates
- Kickoff agendas
- Recruitment tools
- Vendor outreach messaging
- Corporate‑focused engagement ideas
Corporate teams can use either:
- The full Resource Deck or
- The Corporate Resource Deck (a streamlined version)
What about Community Climbers?
A dedicated Community Resource Deck (for individuals, families, hiking groups, and friend networks) is coming soon.
Until then, all community climbers have full access to the complete Resource Deck immediately upon registration, including:
- Fundraising tools
- Mission stories
- Social posts
- Trail inspiration
- Wellness ideas
- “Why I Climb” storytelling templates
You can begin using those tools right away.
What if I just want to Climb without joining a workplace team?
Great! Climb On The Go was designed for every kind of participant — solo climbers, families, small groups, hiking buddies, or remote friends who climb together from different places.
Registering ensures you:
- Support ACS
- Access all tools
- Receive mission updates
- Get recognized for your fundraising
- Earn rewards, including Hope Club at $100
Do I get a Climb On The Go T-shirt with registration?
To prioritize fundraising impact, shirts are now a Hope Club benefit.
Raise $100 and you’ll receive the official Climb On The Go shirt.
Important:
All climbers who registered before January 22, 2026 will automatically receive a shirt.
How do I participate in Elite Fundraising Clubs?
All Climbers — whether part of Climb On The Go or the Flagstaff event — can qualify for Elite Fundraising recognition, including the $5,000 Pinnacle/Summit level that grants access to our VIP Night at Hart Prairie Lodge.
Where do I find the Resource Deck after registering?
Once you complete your mission gift and log in, you’ll see two big buttons:
- Corporate Resource Deck (for workplace teams)
- Community Resource Deck — Coming Soon
- Full Climb On The Go Resource Deck (available now to everyone)
Most Climbers will use the full deck, which contains everything.
Why should I register now?
Because registration unlocks:
- Your fundraising tools
- Access to the resource deck(s)
- Mission stories + impact updates
- The ability to earn recognition + rewards
- Early momentum for your team or community group
- Visibility and support from ACS staff
Plus — the earlier you start, the more time you have to fundraise and make an impact.
