*** Please read the entire message. It will save us time-- and maximize your investment in your athletic improvement— when we meet in person. ***

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Hi--

Outlined below are the steps to reserve coaching sessions with FGS Coaching.  Key factors that add to the complexity of scheduling: limited access to public tracks/turf fields, changing weather forecasts, and high seasonal demand for FGS Coaching services.  

Our #1 goal is to get your session completed ASAP!

*** The FGSC athlete roster is capped to ensure fair access to limited weekly sessions-- and often includes a Wait List.  To support your sustainable skills development (and your FGSC teammates)-- all clients/athletes agree to follow the guidelines below.  ***

COACH AVAILABILITY:
Wednesday – Sunday:           9A – sunset(or 7P), unless stadium lights are available. 

Summer Schedule:                    
Tuesday – Friday                    9A - 7P                
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HOW TO REQUEST A SESSION:
Review and reply to “Coach Frank’s Weekly Availability” email sent to you each MONDAY. (Pls. read the ENTIRE Availability message—especially “Coaching Sites” section.)

*** TEXTING your reply/request is the best method to ensure higher priority/faster service. ***

We have limited access to “free”/public tracks-- so I can’t reserve sites for individual use in advance. This availability message outlines the days & sites we can meet-- CURRENT week-only. (This message may be delayed if school admins. are slow to confirm track/turf availability on Monday.)

SESSIONS: Request – Book/Confirm.
Sessions are generally reserved "FIRST REQUESTED / FIRST RESERVED” and based on track availability and client demand for that day. (See below.) Your session is officially booked when you receive a “CONFIRMATION” message w/ session logistics from Coach Frank. 

The sooner you request a session-- and the quicker you reply to follow-up scheduling inquiries from your coach-- the more likely you’ll get your preferred time/day/site.  (We are typically 100% booked by Monday, 5P, if not sooner—especially SA/SU slots during peak seasons.) 

INCLUDE IN YOUR REQUEST:
- Preferred TIME, DAY, and SITE-- from the options listed in the Coaching Availability Message.
- Additional times, days, locations-- if your availability is flexible.
- If your availability changes from original request-- message your coach ASAP, to save everyone effort.

CONFIRMATION:
- Wednesday sessions: confirmed by TUESDAY.
- Thursday - Sunday sessions: confirmed by WEDNESDAY.
(Confirmations may be delayed due to slow school admin. communication/site availability changes.)

SITE(s):
Final coaching site(s) are based on which site(s) most clients requested for that day. (I’m not able to travel between multiple locations on high demand days.) 

- BELLEVUE: International School
- REDMOND: Redmond High School
- SHORELINE:  Shoreline Stadium
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WEATHER + PROPER CLOTHING:
We train in the rain-- it’s Seattle. ;)  However, we do not train in heavy rain or wind, extreme cold/heat, snow/ice, or lightning-- each may cancel a session.  Also, if the athlete is not geared up appropriately for weather (access to 3-layers, hat/gloves, etc.), session is cancelled and counted.

PEAK SEASONS + WAIT LIST:
Schools restricting access to public(free) tracks/fields, increasing site rentals by clubs, decreasing daylight hours(winter), and high demand for FGS Coaching services can limit our ability to provide coaching sessions for those who submit late(r) requests. You may be waitlisted depending on demand for the day/time you requested-- AND your position in the order session requests were received.

If we can't accommodate your request THIS week-- Waitlisters have priority the NEXT week.  
(Pls. submit your request by 5P on Monday, the following week.)

MISC:
- CANCELLATION: 24-HOUR advance notice is required, or session is counted.
- EXPIRATION: Sessions expire 90 DAYS after purchase. (60 DAYS for Intro Pak.)
- REFUNDS: Request during the first hour of the Intro Pak only.  No refunds are issued if client/athlete chooses not to read messages, follow scheduling/member guidelines, training instructions; or due to their travel/schedule changes, or unverified sickness/injury. (Your pak fee is a membership which reserves your access to FGS Coaching resources for 60 or 90 days, within these guidelines.)
- SESSION PREP: Coach uses 5-mins. of each session to update notes
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CONSISTENCY… in applying your expanding knowledge base and practicing your improving training skill set are keys to your athletic success. FGSC guides, but YOU drive-- your results!

THANK YOU… for reading this entire “Scheduling” message.  It’s a dynamic challenge each week.  We appreciate your patience and being a supportive FGS Coaching teammate. 

LOOKING FORWARD… to working with you on your quest to achieve your athletic goals!