FAQ's

Where is the start?  DeGray Lake, Arkadelphia, AR.  2.5 miles north of Hwy 7 from Interstate 30, exit 78.  Turn left onto Skyline Dr. Spillway Trial Head (the Spillway Dam Area) is roughly 8/10ths of a mile west of the intersection of Skyline Dr and Hwy 7. Use - 400 Skyline Dr, Arkadelphia, AR 71923 for directions and watch for event signage.  Google Map - https://goo.gl/maps/Uz7c5ZuonT9pucF18 for specific location.

Where is Packet Pickup?  See Packet Pickup Info

What should I do if I lose by bib, helmet # or timing chip?  If you have lost any of your race #'s please return to packet pickup, bring all your remaining numbers with you.  We will have to assign you a new number.  If you lost your timing chip prior to the race and new chip can be issued however you will need a new bib # as well.  If it's after the race you will be charged $35 for a replacement.  If you have one you need to return, please mail it to 111 Evonshire Drive, Arkadelphia, AR 71923.

Where do I place my race numbers? You will have a bike helmet number typically about 1" by 2".  A bike frame number which attaches to your seat post with zip ties (provided) or will fold around the post and then stick together, tattoos with your race number which goes on both your left and right upper arm (be sure to read application directions on tattoo packaging).  

Do I need a USA Triathlon (USAT) license?  YES..either an annual or a one-day license. The annual license must be presented at the time of packet pick up. For one-day licenses which were purchased during the online registration process, the race organization has proof of purchase. Also, a Photo ID must be presented in order to pick up your packet.  NO one else may pick up an athlete's packet.

Can someone pickup my packet? NO, according to USA Triathlon regulations you must show your USAT license and Photo ID in person to pick up your packet.

Where do I park?  Parking will be adjacent to the transition area and is a first come, first serve basis on race day.

What if I am unable to participate due to injury / work / illness, can I receive a refund? Please refer to our refund policy.

What is the weather policy? We will race rain or shine.  We carefully monitor the weather, All Sports Productions in coordination with both local emergency personnel and race officials will make decisions based on safety first.

What is the water temperature?  The water temperatures historically average in the 80’s.

Can I wear a wetsuit? Depending on the water temps they may be allowed and/or legal. - USAT rules for wetsuits.

What if I need to leave early, will I be able to get out?  Athletes racing will be the priority.  We will assist you in getting out safely as quickly as possible.

When can I get my bike out of transition? Athletes with bib numbers only will be allowed to remove their bikes after all participants have returned from the bike portion of the race.  Anyone removing their bike prior to the authorized time or without permission from the Race Director will be disqualified.

What is available at the aid stations? There is water and Gatorade at each aid station.  The finish line aid station will also include food items.