Participant Resources

Navigate event changes due to COVID-19

Participants in Events Impacted By COVID-19

This page is your resource hub for navigating races impacted by COVID-19.The options for race changes vary widly, and not all races are available to offer all options. If you aren't sure what options your race has, navigate to the "Find My Race" section and find their race website. A few notes from race directors:


- Race Cancellations and COVID-19, from Ian Corless's blog
- Be Kind To Your Races Video, from Running Nerds, LLC
- Why Can't I Just Get a Refund, from the race director of the Hartford Quarter Marathon

Where is my Registration?

"I know I registered for this race, and there's actions I'm supposed to take, but I can't find my registration."


Where is my Race?

"I know I registered for a race, but now I can't find it to get an update."


What are my options?

Now that you know your race isn't happening as planned, it's time to take a look at your choices. The choices provided by each race will vary, but the most common options include some combinations of Transfering to a Virtual Run, Running at a Postponed Date, Deferring Registration to Next Year, Donating Your Registration Fee, Transferring to Another Race, or Requesting a Refund. Learn more about each option, and how they work.


More Participant How-To's

Not sure what's next? Check out these common participant how-to's.

How Do I Defer to Next Year More Common Participant How-To's

More Support Options

Can't find the answers to your questions? Check out more RunSignup support.

RunSignup Support Contact Us Form

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